Full E-Commerce services

We are specialized in the development of integral E-Commerce services.

If your business is based on online sales you have come to the right place.

E-Commerce services that we provide

Webdesign

If you don’t have an online shop yet, we can develop it for you.

We propose simple, modern, responsive and “google approved” designs so you can leverage your site well and appear quickly in online searches.

We deal with the first SEO optimization to get your e-commerce to start popping up in the search engines.

Hosting

We work with several servers to provide you with a turnkey service and not have to worry about the maintenance of the hosting services.

Because the security of your site is important, we offer SSL hosting with dedicated IP so you don’t have any unpleasant surprises.

Graphic design

We can work on your brand’s image and provide you with all the graphic design you need to make it grow in the market.

Online Shop

We use the most up-to-date and secure E-Commerce platforms.

For portuguese or VAT registered companies we integrate invoicing programmes certified by the AT so that you can correctly and automatically fulfil your portuguese tax obligations

Online payments

We connect your shop with all types of payments on the market, whether they are country-specific or general.

We help you to contract the best solutions.

Warehousing

We ensure that our customers’ products are stored under the most perfect conditions.

We control incoming quantities and we are permanent monitoring the stocks.

We can carry out quality control of incoming products, check expiry dates or pre-prepare products for shipment.

The customer asks and we do it.

For more information on Fulfillment click here
fulfillment, e-commerce

Parcel delivery

We prepare all the packaging material and pack all our customers’ products according to their type, weight, format and destination.

We increasingly choose recyclable and environmentally friendly materials.

We expedite all orders prepared to send to the four corners of the world with the desired speed, with the necessary care and complying with all necessary rules so that all orders arrive at their final destination.

We work with different carriers according to the needs of our customers.

Customer service and returns

We don’t want to have any returns but we understand that there may be some, and so we deal with all returns either because the carrier couldn’t find the destination or because the client didn’t like it.

We can provide telephone support for end customer support in several languages.

We attend to complaints or queries by email or chat.

We monitor our shipping partners to ensure that deliveries are made on time and without delays.

Integration

No matter what your E-Commerce platform is, we can integrate it with our order management ERP.

We collect all orders in paid status from your platform.

We process the orders and at the end of the day we send you all the shipping data, tracking number or other data you need and update the stock on your website so you can always keep track of your sales.

Online shop migration

We migrate your existing shop to any other platform or we can simply migrate your shop to our servers.

For other services related to online shops see our FULFILMENT services and IT SERVICES.

F.A.Q.

Frequent
Questions
  • Fast deliveries
  • Lower shipping fees
  • Reduction in general business costs
  • Guaranteed quality of service
  • Positive shopping experience
  • Customer loyalty
  • Frees up more time for you to focus on developing your business.

With our Web Service we integrate with several e-commerce platforms, such as:

  • Prestashop
  • Shopify
  • WooCommerce
  • BigCommerce
Either with platforms designed specifically for the client.

We take between 24h/48h depending on the service level requested by the client

Yes, of course.

We can work with the carriers you already have a contract with, however we also have contracts with carriers for customers who would like us to take care of everything.

We integrate with several payment methods.

In Portugal the most common are:

  • Multibanco
  • MBWay
  • Payshop
  • Visa/Mastercard
  • Paypal

 

If your E-Commerce works with other markets you may need other types of payments and we can help.

It is not mandatory to have an invoicing program certified by the AT integrated in the shop, however it greatly facilitates the sales process and helps to meet all portuguese tax obligations without extra work.

If you do not want to integrate an invoicing program you will have to invoice all orders by hand and send one by one to each customer.

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